Terms and Conditions for Otter Decor

Welcome to Otter Decor. These Terms and Conditions govern your access to and use of our website and services, including the design and manufacturing of contemporary furniture, custom upholstery services, interior design consultations, sustainable furniture sourcing, furniture restoration and repair, and showroom experiences. By accessing or using our online platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using our site and services, you signify your unreserved acceptance of these Terms and Conditions. If you do not agree to these Terms, you must not use our website or services.

2. Services Provided

Otter Decor offers a range of services related to home goods and furniture, including but not limited to:

Specific terms for individual services, consultations, purchases, and orders will be provided separately at the time of engagement or transaction.

3. User Obligations

As a user of our online platform, you agree to:

4. Intellectual Property

All content on this website, including designs, text, graphics, logos, images, and software, is the property of Otter Decor or its content suppliers and is protected by Canadian and international copyright laws. Unauthorized use of any materials on this site is strictly prohibited.

5. Pricing and Payments

Prices for our products and services are subject to change without notice. All prices are listed in Canadian Dollars (CAD) unless otherwise specified. Payment terms and methods will be detailed at the point of sale or service agreement. For custom orders, a deposit may be required.

6. Product Information and Accuracy

We strive to ensure that all information, descriptions, and images of products and services on our site are accurate. However, we do not warrant that product descriptions or other content of this site are entirely accurate, complete, reliable, current, or error-free. Actual product appearance may vary slightly from images due to natural material variations, screen settings, and other factors.

7. Limitation of Liability

Otter Decor shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our services; (ii) any conduct or content of any third party on our services; (iii) any content obtained from our services; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Information

For any questions about these Terms and Conditions, please contact us: